Delivery

All items are sent in plain padded envelopes or boxes.

No logo or name to indicate who the parcel is from or what is inside.

All UK orders are sent by Royal Mail 1st class recorded delivery ,so parcel will need to be signed for.

All goods on our website are kept in stock and are despatched within 48 hours monday-friday .

If an item is out of stock please allow up to 28 days delivery.

We are based in the UK and ship within the UK & Europe plus to USA & Canada ,check list of countries we ship to at the bottom of this page.

UK DELIVERY OPTIONS

ROYAL MAIL RECORDED 1-3 DAYS  £3.95 FOR ORDERS UNDER £30.00

ROYAL MAIL RECORDED 1-3 DAYS FREE FOR ORDERS OVER £30.00

ABOUT 95% OF OUR ORDERS AT THIS TIME 21/06/2007 SENT BY RECORDED DELIVERY (1-3 DAYS) ARE ARRIVING THE NEXT DAY WITH OUR CUSTOMERS ,SO WE ADVISE YOU TO USE THE ABOVE DELIVERY METHOD TO SAVE YOU MONEY.

UK DELIVERY NEXT DAY BEFORE 5PM  MONDAY-FRIDAY £5.95

SPECIAL DELIVERY NEXT DAY BEFORE 1PM MONDAY-SATURDAY  £6.95

ALL UK ORDERS OVER £75.00 ARE SENT BY ROYAL MAIL OR COURIER FOR NEXT DAY DELIVERY MONDAY-FRIDAY.

UK DELIVERY TIMES

RECORDED DELIVERY 1-3 DAYS BUT 95% DO ARRIVE NEXT DAY BUT CANNOT PROMISE THIS.

NEXT DAY DELIVERY ORDERS MUST BE PLACED BEFORE 1PM .

ORDERS PLACED BEFORE 2PM MONDAY-FRIDAY ARE DESPATCHED THE SAME DAY WHEN POSSIBLE.

PLEASE NOTE ON THE VERY RARE OCCASION A PARCEL DOES NOT ARRIVE THE NEXT DAY ,DUE TO ROYAL MAIL OR COURIER PROBLEMS WE CANNOT OFFER YOU A REFUND AS WE DO NOT GET A REFUND FROM THE DELIVERY FIRM .

INSTEAD UNLIKE SOME COMPANIES WE WOULD OFFER SOME TYPE OF COMPENSATION LIKE DISCOUNT ON YOUR NEXT ORDER OR WE WOULD INCLUDE EXTRA FREE GIFT .

UK LATE OR NON DELIVERY

FOR RECORDED DELIVERY PARCELS - DELIVERY TIME IS 1-3 DAYS IF YOUR ORDER HAS NOT ARRIVED AFTER 5 DAYS PLEASE EMAIL US AND WE WILL CONTACT THE POST OFFICE BUT PLEASE BEWARE THAT THE POST OFFICE WILL NOT CONSIDER THIS PARCEL MISSING UNTIL AFTER 21 DAYS.

NEXT DAY DELIVERY PARCELS - BEFORE 1PM DELIVERY PLEASE LEAVE IT ABOUT HOUR THEN EMAIL US WITH YOUR TRACKING NUMBER .

BEFORE 5PM DELIVERY PLEASE EMAIL US THE FOLLOWING DAY WITH YOUR TRACKING NUMBER.

ALSO AS STATED UNDER THE DELIVERY TIMES WE DO OFFER SOME TYPE OF COMPENSATION FOR THE LATE DELIVERY OF NEXT DAY BY 1PM & 5PM .

TO CLAIM COMPENSATION WE NEED YOU TO EMAIL YOUR NAME,ADDRESS AND TRACKING NUMBER OF THE ORDER YOU ARE CLAIMING FOR AND WE EITHER OFFER YOU A DISCOUNT ON YOUR NEXT ORDER OR INCLUDE A EXTRA FREE GIFT CHOOSE AT RANDOM BY US.

EUROPEAN DELIVERY

PARCELS ARE SHIPPED VIA ROYAL MAIL OR COURIER 

PARCELS UNDER 2KG  £9.99 SHIPPED VIA ROYAL MAIL

PARCELS OVER 2KG £15.00 SHIPPED VIA COURIER

DELIVERY TAKES 3-7 DAYS

MAXIMUM WEIGHT FOR A SINGLE PARCEL IS 5.0KG ,IF YOUR ORDER DID WEIGHT MORE ,WE WILL CONTACT YOU BY EMAIL TO ADVISE YOU .

USA & CANADA DELIVERY

PARCELS ARE SHIPPED VIA ROYAL MAIL OR COURIER

ALL PARCELS ARE  £20.00 

WE SHIP TO THE FOLLOWING EUROPEAN COUNTRIES

 ALL ABOVE COUNTRIES AVAILABLE FOR DELIVERY WITH ROYAL MAIL SERVICE UP TO 2KG £9.99

PARCELS OVER 2KG WE ONLY DELIVERY TO THE COUNTRIES BELOW WITH COURIER SERVICE £15.00 UP TO 5KG

Andorra
Australia
Belgium
Denmark
Faroe Islands
Finland
France
France, Metropolitan
Germany
Greece
Greenland
Southern Ireland
Italy
Luxembourg
Monaco
Portugal
San Marino
Spain
Sweden
Netherlands

 WE DO NOT DELIVERY TO OTHER EUROPEAN COUNTRIES VIA COURIERS AS PRICE IS ALOT MORE EXPENSIVE

IF YOU DO LIVE OUTSIDE THE COUNTRIES LISTED WE CAN QUOTE YOU DELIVERY COSTS

OUR MAXIMUM WEIGHT FOR A SINGLE PARCEL IS 5.0KG

 MOST OF OUR PRODUCTS WEIGH ON AVERAGE ABOUT 0.5KG EACH 

WE DO STOCK ONLY A HANDFUL OF HEAVY ITEMS 

IF ANY EUROPEAN ORDER IS GOING TO BE EXPENSE TO SHIP OR THE SHIPPING COSTS OUTWEIGH THE GOODS VALUE WE WILL EMAIL YOU TO GIVE YOU THE RIGHT TO CANCEL YOUR ORDER.

THANK YOU & HAPPY SHOPPING